Job Title: Administrative Assistant (Part-time)
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Responsibility:: b4 ]: N3 P" _1 ?4 x" T
- Answering phones, greeting and registering patients
- Responding to patient enquiries in person and by phone
- Initiating forms, creating billings, and collecting payment
- Escorting patients to exam or treatment rooms and preparing patients for the practitioner
- Cleaning and preparing exam and treatment rooms between patient visits
- Scheduling and notifying patients of appointments
- Opening mail, receiving emails and faxes, and distributing as appropriate
- Completing daily, monthly and weekly logs as required
- Performing other duties as assigned
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, |( ^/ h: x8 q4 c- Excellent verbal, written and interpersonal communication skills and confidence in dealing with all various situations
- Strong customer service skills to handle inquiries and resolve issues in a professional and timely manner
- Able to work effectively within a team environment
- Demonstrated competence in Office (Word, Excel)
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5 }6 n) R( a- e v2 hAbout us
0 W9 Y( z- {. n/ Y( M% }The Institute of Chinese Medicine & Acupuncture (ICMA) was established in 1972 in London, ON by Prof. Cedric K.T. Cheung. It is London’s oldest acupuncture and traditional Chinese medicine (TCM) clinic and is not affiliated with any other clinic in London. We are committed to restoring patient health using acupuncture, Chinese herbology, nutritional and lifestyle guidance. By listening to our patients, we will create a personalized treatment plan to restore your health. # L8 z' G$ H3 q
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