Rogers Communication招Technical Support Consultant

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168 Consulting

2 Q. O1 V' l+ T9 b8 X4 }! g* h公司：Rogers Communication
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: ~2 ?8 p' n$ C) Z$ |  z7 D% L职位：Technical Support Consultant

工作内容：
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- Be committed to "being there" for our customers and share our dedication in striving to deliver world class customer service, Technical support, and first call resolution!

- Passionately provide technical support and build rapport with a variety of customers and their changing technical requirements;

- Handle inquiries about repair, replacement, technical problem resolution and connectivity;

- Analyze of issues with telecommunication equipment and/or devices and associated desktop software;

- Trouble shoot the required resolution; including, account provisioning, device functionality, device configuration, application support, software downloads, network connectivity by escalating internal, and vendor issues;

- Other duties as assigned

想了解更多职位信息，咨询请通过微信号onlineservice168  

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- Y7 t; t2 K' l: F5 a: |5 b我们的在线小助手会第一时间与您联系。谢谢！

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/ U1 |: b/ d& t168 Consulting与诸多大型金融会计IT工程类的公司有长期的合作，也提供在线的应聘指导咨询。我们线上的导师都是各个行业内的在职精英，并有修改简历求职信，面试辅导，模拟面试，职业咨询，推荐工作的相关经验。请关注我们的公众号，将有定期的各大行业的讲座，更多的内推的机会也在等着您~

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